Allow your customers to file a claim, view their documents, pay their bills, get proof of insurance, and just ask questions through a new mobile app. Customers expect to talk on their terms in today's society. An app will meet that expectation, while allowing you to free up your call staff.
Imagine pictures coming in when a claim is first filed. In the middle of the night. While your staff doesn't have to answer a phone call for it to go into the queue. A push notification can be sent to your customer asking for another picture if needed. They can log into the app and see the status of their claim without ever picking up a phone to call you. They can see a check was mailed out and what day it was sent. They can be happy and know you have their back and are in their corner, all without burdening your call staff.
Why Tidepool?There are many phases of the app lifecycle process, and we have experience with all of them
Whether Android's Material design or Apple's HIG recommendations, we can help guide you on UI/UX decisions.
Our bread and butter. We follow a modern approach to give you the best app possible that your customers will love.
We design our apps with a security-focused approach. This ensures everyone sleeps well at night, well after delivery.
We can help coordinate internal testing of the app through a smaller, internal group in order to gain feedback quickly and efficiently.
The big day! We will be there during this day and afterwards, helping ensure a great success story.
You just need someone to talk to and offer an outside opinion pertaining to anything mobile? We do that too!
While we could do smoke signals, there are much better ways at starting a conversation. Like putting your email above!